Frequently Asked Questions

No, we are an independent Real Estate Brokerage that specializes in vacation homes sales and rentals for Storey Lake and other similar resort communities in the Central Florida area. If you are trying to reach the HOA for Storey Lake please call 321-999-7646.

The Hideaway Club is located at 4715 Kings Castle Circle, Kissimmee FL 34746. The Bronson Club is located at 2700 Reading Trail, Kissimmee FL 34746.

Storey Lake offers a variety of property types including cozy condos, townhomes with private splash pools, and spacious single-family homes with private pools. Each is designed for comfortable living and strong rental income potential.

Resort access is provided to guests through the host or property manager for their vacation rental. Storey Lake Resort does not maintain or have access to registered rental guest lists. If guests need gate or resort access instructions, they must contact the host or property manager they booked with.

Parking spaces are not reserved. Some vacation homes have private driveways, while most properties have marked parking spaces directly in front of or near the home. There is no resort-wide limit on the number of vehicles associated with a rental property, although each property has a maximum permitted occupancy. Street parking is not allowed, and vehicles parked on the street are subject to towing.

Yes! Storey Lake Resort is zoned for short-term rentals, making it an excellent investment. With its proximity to major attractions, properties enjoy high rental demand year-round. Our property management services offer the lowest fees and commissions.

Storey Lake Resort is approximately 5 minutes from the gates of Walt Disney World, making it one of the most conveniently located vacation home communities in the Orlando area.

Holiday Realty LLC manages vacation rental properties at Storey Lake Resort. With over 25 years of experience in Central Florida short-term rentals, they offer professional property management with the lowest fees and commissions in the market.

Yes. Storey Lake Resort provides a free shuttle service within the resort. The shuttles do not provide transportation outside Storey Lake Resort. For current shuttle information, routes or pickup details, call 407-279-8999.

The resort pools are not heated year round. Once outdoor temperatures reach below 75°F, the pool heaters will turn on. This does not include the Terraces pool for condo owners and guests — that pool is not heated.

Yes, the resort pools are normally open year-round from 9 AM to 9 PM daily. Pools may close without advance notice due to extreme weather, maintenance, or other operational reasons. The pools are not heated year-round; heaters turn on when outdoor temperatures fall below 75°F. The Terraces condo pool is not heated. Hours and availability are subject to change.

The pools open at 9 AM and close at 9 PM daily.

Yes, there is a pool complex just for owners and guests staying in the condos. You must get the gate code from your host.

Riders must be at least 42 inches tall, must know how to swim, and only one rider is allowed at a time.

Yes, mini-golf is $7 for kids 11 and under and $9 for adults.

$18 for 30 minutes or $25 per hour. Price is per person.

They open at 10 AM and close at 9 PM daily.

Both are open 9 AM to 9 PM daily.

Registered guests are required to sign in when entering the Storey Lake clubhouses. After signing in, guests are provided with a wristband for access to the clubhouse amenities.

Yes. There are three playground locations at Storey Lake Resort: one just off Windermere Avenue, one by The Bronson Club, and one at the Target Boulevard pool.

Yes. The Hideaway Club and The Bronson Club both provide free Wi-Fi for guests.

Yes, activities change monthly and there are extra charges for some.

Holiday hours may differ from regular operating hours. Guests should contact the clubhouses directly to confirm current holiday hours: The Hideaway Club at 407-787-8700 or The Bronson Club at 407-787-8081.

Fishing is not permitted in the community.

Between the hours of 8 PM and 4 AM please call 407-393-8196.

Noise ordinances begin at 10 PM and end at 7 AM. If you have a complaint during this time please call the Evening Security Patrol at 407-393-8196 or the Osceola County Sheriff's Office at 407-348-1111.

The balance due for all reservations placed on our website is no later than 8 weeks prior to the arrival date.

Yes. Packages and grocery deliveries may be delivered directly to the vacation rental property where the guest is staying. The resort and clubhouses do not accept or hold packages for guests. The United States Postal Service (USPS) does not deliver within the resort, so guests should use another delivery carrier or service.

The optional Welcome Pack includes ½ gallon of milk, ½ gallon of orange juice, 1 lb loaf of white bread, 1 lb tub of spread, instant coffee (6), PG Tips tea bags (40), 1 lb box of sugar, 12 oz box of cereal, and an 8 oz jar of jam.

Yes. Grocery and food delivery services such as Instacart, DoorDash and Uber Eats can deliver directly to the vacation rental property. Guests should provide the complete rental-property address. Deliveries should be made to the rental property, not a clubhouse or other resort facility.

If a guest booked through Airbnb, VRBO, or any website other than StoreyLakeResort.com, they must contact their host directly through the platform where they made the reservation. Their host is responsible for reservation-specific assistance, including property access, door codes, reservation changes, refunds, and issues with the vacation rental. General Storey Lake Resort questions can still be answered here; this applies to reservation and property-specific support.

Storey Lake Resort has an Evening Security Patrol on site from 8 PM to 4 AM, reachable at 407-393-8196. Resort noise ordinances are in effect from 10 PM to 7 AM. Between 4 AM and 7 AM, when the evening patrol is off duty, urgent concerns should be directed to the Osceola County Sheriff's Office at 407-348-1111.

Pet policies may vary by individual vacation rental property and host. However, vacation rental properties offered through StoreyLakeResort.com are not pet-friendly. If booked through another host or website, guests should contact their host directly to confirm the pet policy for that rental.

Trash is collected daily. Guests should place trash in the designated plastic trash bin before 8:00 AM each morning, but should not put trash outside the evening before collection. There is no recycling service for vacation rental properties within Storey Lake Resort.

If an item was lost inside or at the vacation rental property, contact the host or property manager directly. If an item was lost at The Hideaway Club or The Bronson Club, contact that clubhouse directly: Hideaway 407-787-8700; Bronson 407-787-8081.